How to Handle Negative Online Reviews

Negative reviews can have disastrous consequences for your business, unless you are prepared.

Recently, a Dallas jury awarded a wedding photographer a $1 million judgement against a couple she claimed made defamatory and malicious statements following a dispute about wedding photographs.

But while this photographer prevailed in court, her business is no more.

No matter how much you work to build your business online, there will be those that find issue with your efforts and may share their dissatisfaction online, for others to see. Are you ready for when that happens?

In this 35 minute episode, Sean Jackson interviews Chris Silver Smith of Argent Media to discuss the ramifications of online reviews, including…