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Technology Translated
hosted by Scott Ellis

How To Think Like A User Experience Expert

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Previous Episode:The Art of Learning New Technologies Fast, with Avery Swartz More Episodes Next Episode:Master the Technology of Events, with Damany Daniel

All Episodes:

May 4, 2016

How To Use Split-Testing To Move Your Customer To Action

April 20, 2016

Why Now is the Time to Get Started with VR (and What it Means for Marketers)

April 13, 2016

How to Use Technology to Enhance the Offline Customer Experience

March 30, 2016

How To Extend The Reach Of Your Content Using LinkedIn, with Sean Jackson

March 16, 2016

Master the Technology of Events, with Damany Daniel

March 9, 2016

How To Think Like A User Experience Expert

March 2, 2016

The Art of Learning New Technologies Fast, with Avery Swartz

February 24, 2016

An Expert’s Design Tips for Creating a Killer Website with Rafal Tomal

February 17, 2016

Behind the Scenes of Copyblogger’s Editorial Workflow, with Pamela WilsonFeatured

February 10, 2016

Learning How to Rock Twitter, with Amber Osborne

February 3, 2016

How To Be A Technology Change-Agent Champion For Your Company

January 20, 2016

5 Simple DIY Ways to Improve Your Website in 2016

January 13, 2016

How To Overcome The Most Common Podcasting Pitfalls, with Jerod Morris

January 6, 2016

Choosing the Right Tools for the Digital Job, with Rainmaker Digital’s COO Tony Clark

October 7, 2015

Brian Clark on Why Not Being a Techie May Be a Benefit To Starting a Technology Company

September 23, 2015

How Much Does it Cost to Build a Website?

September 9, 2015

Unleash the Power of Frameworks, Methodologies, and Processes In Your Business

August 26, 2015

Two Ways to Turn Facebook Fans Into Paying Customers

August 19, 2015

The Mobile First Philosophy (and How To Start Building Your Own Mobile Strategy)

August 5, 2015

Digital Asset Ownership: Are You Making This Single Catastrophic Mistake?

July 22, 2015

How to Protect Your Customers by Understanding PCI Compliance for Credit Card Security

July 15, 2015

How to Pick the Right Hosting Company for Your Website

July 1, 2015

Protecting Your Digital Business: A Primer on Small Business and The Law

June 24, 2015

Giovanni Gallucci on Images as Content and Understanding Usage Rights

June 17, 2015

Introducing Technology Translated: A Tech Podcast for Non-Techies

March 9, 2016

How To Think Like A User Experience Expert

People are terrible predictors of their own behavior, much less others. Good products come from letting the data reveal the customer’s needs and improving the product accordingly.

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How do we know what defines a good product, and how do we get off the ground when first building a product? It starts with User Experience or UX.

Kelly Rader Murphy is a UX expert behind award winning mobile applications and the first online pizza ordering systems. She’s also been instrumental in improving user experience for call centers, research labs, and other off-line environments.

There is a ton of detail, creativity, and analysis that goes into crafting a good user experience no matter what the context. Kelly is going to give us insights into what that looks like, and how we can get better (or hire better) for it.

In this 29-minute episode Kelly and I discuss:

  • Understanding the difference between UI (user interface) and UX (user experience)
  • The most important skills and traits of a UX expert
  • How UX experts “think”
  • How to get better at UX
  • How to hire the right UX expert
  • Where to learn more about UX

Listen to Technology Translated below ...

How To Think Like A User Experience ExpertV. Scott Ellis
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The Show Notes

  • ILuvDigital
  • Don’t Make Me Think and Don’t Make Me Think, Revisited
  • Usable Usability: Simple Steps for Making Stuff Better
  • Service Design: From Insight to Implementation
  • Hooked: How to Build Habit-Forming Products
  • Simple and Usable: Web, Mobile, and Interaction Design – Giles Colborne

If you’re enjoying the show would love for you to leave us your a rating and review on iTunes. If you have a question you want answered on the show, give me a shoutout on Twitter @vsellis and use the hashtag #asktechtrans.

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